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About Us

Since 1946 Glasswells philosophy has been to provide quality furniture through an amazing service, a service that stands out from the crowd and one that is true and trusted.  Today, we continue with this philosophy and continue to exceed customer expectations by offering a huge range of exceptional furniture and accessories for your entire home.  We also continue to focus on our customers, listening to their feedback and providing choice and value with a wide range of fresh designs that inspire and appeal to all.   

Our vision…

Glasswells strives to be the shopping destination for home furnishings throughout East Anglia.

Our mission…

To deliver stylish and creative home furnishings products.

Our values…

To exceed customer expectations by offering quality, choice and value through great service.

Our focus…

Inspiration, Quality & Value, Service & Commitment, Heritage:

Inspiration
Creating the perfect showpiece – We want our customers to be inspired and find designs that reflect their own individuality. We dedicate time to finding the right products whether they are the latest trends or classic styles.

Quality & Value
We ensure Glasswells customers can buy quality products whilst being reassured that they are at affordable prices.

Service & Commitment 
We constantly invite feedback to ensure we continue to provide outstanding service. Our teams are knowledgeable and committed to helping customers find what they are looking for.

Heritage
Glasswells is a family business established in 1946 in Bury St Edmunds, Suffolk by Jerry and Leslie Glasswell.  With an emphasis on listening to our customers to create a personal shopping experience, the business proved successful and soon grew from one town centre shop into larger premises. 

When Jerry passed away his son, Leslie Glasswell became Managing Director and continued the success they had started.  He then passed the business to his son, Paul, who is Managing Director today. 

We are proud of our heritage and apply everything we have learnt over the years to offer a shopping experience that is second to none.  We continue Jerry’s legacy of keeping our customers at the forefront of our business and ensure we offer the right products and designs to keep our shopping experience aspirational, exciting, fresh and unique.

Today, our Bury St Edmunds store is the largest home furnishings store in East Anglia; we also have a large store in Ipswich and smaller stores in Haverhill and Saffron Walden. 

Our History...

It all started in May 1946 when Jerry Glasswell opened the very first furniture shop in Brentgovel Street, Bury St Edmunds, this was to become the foundation of the biggest family run home furnishings company in East Anglia. This was Jerry’s proudest moment. Since, the store has also been under the direction of Leslie, Jerry’s son and later, his grandson Paul, who is the managing director today.

Glasswells timeline: Landmark dates in the history of Glasswells

 

2011

65th anniversary

 

 

2008

New Ipswich store opened

Extension to Kempson Way warehouse completed

Robert Hawkins becomes Operations Director

Kevin Robertson appointed to Sales Director

 

2006

Diamond anniversary celebrations by giving away a diamond ring and a 1940’s revival weekend

For the staff, there was an evening meal with music and comedy from Jasper Carott

2005

Refurbishment of Haverhill store

 

2003

Rest of the interior of Bury store refurbished, restaurant added

 

 

2002

Extension to the World of Furniture adds 40,000 sq ft.

All departments expanded to increase ranges.

New extension to warehouse doubles floor space

Robert Hawkins appointed as Sales Director

1999

New warehouse at Moreton Hall, Bury St Edmunds opens

 

 

1996

50th anniversary of Glasswells

1995

Opening of the World of Furniture at Martlesham Heath, Ipswich

 

 

1994

The World of Furniture extended to total 60,000 sq ft

 

1992

Four-and-a-half acre Fiat site acquired in Newmarket Road, Bury St Edmunds where the World of Furniture store was opened the same year

 
 

1990

Refurbishment schemes at Saffron Walden, Haverhill and Braintree

 
 

1989

Leslie Glasswell retires as Managing Director.

Paul Glasswell becomes Managing Director with Leslie as Chairman

New carpet shop at Saffron Walden

 

1987

Terry Glasswell becomes Finance Director

 
 

1986

Leslie Glasswell elected to the board of Associated Independent Stores

 

 

1985

Complete re-building of Brentgovel Street premises at a cost of £400,000.

Opened in September, with three other shops to let.

Opened Union Jacks Discount Warehouse, Bury St Edmunds

1984

New 11,000 sq ft store opened in Norwich, with two other shops to let

 
 

1983

Work starts on new store at Norwich

 
 

1982

Glasswells joins Associated Independent Stores group

 
 

1981

Acquired Slaters at Braintree

 

1980

Taskers bought at Norwich

 

1979

Acquired Alstons of Sudbury

 
 

1978

New Haverhill branch opened

 
 

1977

Major development at Haverhill with new Glasswells store and seven other shops

 
 

1976

Kingsbury warehouses sold to Combined English Stores

 
 

1975

Kingsbury warehouses now total seven branches.

Glasswells buy St Andrew’s and Brentgoval Street properties

 
 

1974

Kingsbury grows to five branches

 
 

1973

Kingsbury has four branches

 
 

1972

Kingsbury warehouses have grown to three branches

 

1971

First Kingsbury warehouse opened in Bury St Edmunds

 

1970

Extended Tollgate warehouse to 30,000 sq ft

 

1968

St Andrew’s Street South, Bury St Edmunds shop extended and opened

 
 

1967

Started work on new £68,000 store extension in St Andrew’s Street South, Bury St Edmunds

 
 

1966

Tollgate warehouse extended to 20,000 sq ft

 

1965

Carpet shop opened in Queen’s Square, Haverhill

 
 

1964

Brentgovel Street, Bury St Edmunds premises refurbished and opened at Bury Bedding Centre.

Added mezzanine floor to Corn Exchange shop.

Additional shop opened at Haverhill

 
 

1963

Glasswells’ staff totals 84

 
 

1962

Glasswells opens store in Stowmarket

 
 

1961

Number of removals vans reaches seven, including three at Stowmarket

 
 

1960

New store opened at Queen’s Square, Haverhill

 
 

1959

Tollgate warehouse extended to 15,000 sq ft

 

 

1957

Corn Exchange showroom opened in Bury St Edmunds

 

1956

Completed first 10,00 sq ft of Tollgate warehouse

 
 

1955

Building started on Tollgate warehouse, Bury St Edmunds

 

1954

Built and opened St Andrew’s Street South shop

 

1953

Saffron Walden branch opened in King Street

 
 

1952

Exhibitions at Saffron Walden and Bury St Edmunds Corn Exchange

 
 

1951

Opened first shop at Haverhill. Exhibition in marquee at the Suffolk Show, Rougham.

First exhibition in Bury St Edmunds Corn Exchange.

 
 

1950

First furniture exhibition at the Old Town hall, Bury St Edmunds

 
 

1949

First furniture exhibition at Haverhill and Bury trade fairs

 

1948

First furniture van built

 
 

1947

Second shop opened at 36 Brentgovel Street

 

1946

First shop opened at 35 Brentgovel Street, Bury St Edmunds