News

18th September 2017

Charitable Donation

Charitable Donation

Glasswells were incredibly pleased to be able to offer a donation of £600.00 to the Over The Rainbow Children's Charity in Ipswich last week.

A member of staff who has recently had a baby girl needing specialist equipment, had it provided by the charity. We are all so grateful for the work they do, and are happy to be able to donate when we can. 

Over The Rainbow is a much needed support system for families with children living with serious illnesses or disabilities. They offer financial support or fun family days out to these brave children. 

If you would like to donate, please click here & feel free to share the link! The team is made up of purely volunteers & they rely solely on donations from the general public & organisations to keep up their vital work.

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14th September 2017

Glasswells Sudbury Store

Glasswells Sudbury Store

Glasswells is coming back to Sudbury!

 
We are excited to announce the opening of a discount furniture outlet store later this month on North Street in Sudbury, making use of the vacant premises left by Sports Direct closing in July.

Glasswells first came to Sudbury in 1979 and traded in the town for thirty years.  We have taken the opportunity of this vacancy to reopen a store in the town, which will be run by husband and wife team, Peter and Rosemary Woodward, who both worked in the original Sudbury shop and are coming out of retirement to do it all again. Peter and Rosemary are Sudbury people through and through and, before joining us in 1987, Peter worked in his family furniture store, Head and Woodward, on Market Hill.

The discount furniture store will sell items for every room in the house - beds and bedroom furniture, as well as dining tables, chairs and upholstery. Everything will be available for quick delivery at highly discounted prices, many on a first-come first-served basis, but there will also be some repeatable, special order options to allow our customers to choose fabrics and colours to match individual colour schemes.

Paul Glasswell, Managing Director, added “We look forward to having a store in Sudbury again for the foreseeable future and we are confident it will be a great success with Rosemary and Peter in charge.” 

Peter & Rosemary Woodward, pictured above) will be returning to the Sudbury store where they worked from the 1980's onwards. 

Sudbury district councillors Simon Barrett & Sue Ayres are welcoming the return, and Mrs Ayres has said I am chuffed to bits that they are coming back – it is fantastic news for Sudbury. It is just what Sudbury needs and I am sure it will be a big draw.”. Mr Barrett believe that the return of Glasswells to Sudbury shows the popularity of the town. “People are so easily negative, but the empty units don’t remain empty for long...There is a lot of confidence in Sudbury. Glasswells will fill a gap in the market and they are big local company who people want to visit."

It is anticipated that the store will open by the end of September, but please watch local press, social media and store posters for more information, and will trade for three days a week, Thursday through to Saturday.

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11th September 2017

Glasswells Awarded 'Retailer Of The Year' 2017!

Glasswells Awarded 'Retailer Of The Year' 2017!

Glasswells are proud to announce that we have been awarded AIS Retailer of the Year again! 

The annual awards were presented at the August Furniture & Furnishing Accessories Show last month.
There are Gold Standard awards for both Upholstery & Cabinetry, and three categories for Member Of The Year.

In the upholstery merchandise category, this year’s award went to Alstons Upholstery for the fifth time in the last six years, with Parker Knoll voted in second place, & Celebrity in third. In the cabinet category Baker Furniture was voted Supplier of the Year, with second & third places going to Classic Furniture and TCH respectively. 

The Member of the Year award for the larger turnover group was split once again into single store and multiple store retailers. It is the ultimate reward for AIS members, as it is voted for solely by other AIS members.

The Multiple Store Winner for 2017 was Glasswells in its 70th anniversary year, with Alan Ward in second place and Sterling Furniture in Scotland voted in to third. Fishpools in Hertfordshire was voted as the Member of the Year in the single store category with Roomes coming a close second and Housing Units of Manchester achieving third place. In the smaller turnover group, Ward Brothers, based in Doncaster was voted the winner in its very first year as an AIS member ahead of Eyres of Chesterfield in second and Beadle Crome Interiors in third place.

Merchandise director for AIS Home, Peter Mallinson said: “The competition for both Member of the Year and Supplier of the Year was a strong as I have ever known. As far as the Gold Standards was concerned, I was delighted with the results as the criteria for winning the awards had become much more stringent over recent years, reflecting the need to ensure that wherever possible, we as an industry exceed customer expectations."

This award comes just as we are having our huge 1 million pound refurbishment at our Bury St Edmunds store. We would like to thank everyone that voted for us, and we are confident that we can continue to serve our customers in the best way possible in years to come. 

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8th September 2017

Tour Of Britain

Tour Of Britain

This year's Tour Of Britain once again passed by Glasswells this morning!

The Tour of Britain is a multi-stage cycling race conducted on British roads, in which participants race across Great Britain to complete the race in the fastest time.

Stage Six of Britain’s premier road cycling race is taking take place entirely within Suffolk, a first for our county, starting in Newmarket & ending in the centre of Aldeburgh, on the Suffolk Coast, with the race again sponsored by Suffolk brewer Adnams.

Among other towns who can look forward to welcoming the world’s top professional cyclists during the 183-kilometre stage this September are Mildenhall, Eye, Framlingham and Woodbridge.

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7th September 2017

Charity Cake Bake

Charity Cake Bake

This year we are taking part in the Jacobs Allen Accumulator Challenge again, and one of our chosen activities is a weekly cake bake!

This week Gifts & Lighting buyer David Warren has donned his pinny in the name of St Nicholas Hospice & brought in chocolate crunch & some savory cheese straws.

Both items went down extremely well with staff, and we are looking forward to next week's efforts!

 

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31st August 2017

Newly Refurbished Hammonds Concession

Newly Refurbished Hammonds Concession

The Hammonds concession in our Bury St Edmunds store has recently undergone a complete
renovation!

In line with our own refubishment programme at our Bury store. Hammonds have also had a big refurb and looks very impressive and well worth a visit!

They have brand new displays, as well as an 'Inspiration Wall' including a touch screen range presenter.
This has been fitted to help customers become more aquainted with the new Hammonds collections, &
be able to better visualise them in their homes. 

From the super contemporary Elkin cashmere gloss, to more classicly styled ranges such as Libretto
avola white
; the new ranges, styled with beautiful soft furnishings from Glasswells, provide customers
with even more choice and inspiration for their homes. Additionally, we have the 
Vigo in dark pine
Harpsden in rich praline and Willoughby light oak on display.

Take advantage of great savings with Hammonds with 20% off, plus an additional 10% off fitted
Hammonds furniture. You could also Book a design visit to speak to a Hammonds interior designer
& see the benefits of fitted furniture in your home. Alternatively, download the Hammonds brochure 
to explore all of their fitted bedroom & home office furniture. 

Once you've chosen your new bedroom, why not take advantage of the Glasswells Bed & Bedroom
Event 
to kit out your room with luxurious new bedlinen, throws, curtains, pillows & duvets. With up
to 30% off, there is no better time to buy! 

If you have any questions, don't hesitate to give us a call on 01284 829111!

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30th August 2017

Orla Kiely Towel Set Winner

Orla Kiely Towel Set Winner

Congratulations to the lucky winner Sarah, who has been chosen out of over 8200 entries, to win a set of Orla Kiely towels worth £118.00 the latest Glasswells competition!


 

Available on our website, you can add a touch of luxury to any bathroom with this towel range range by Orla Kiely. They are made from 100% cotton with a deep pile and Jacquard weave.

Face cloths, hand towels, bath towels and bath sheets are all available in the collection. This collection makes a fabulous gift idea for the fashion conscious and a welcome addition to any bathroom.

Glasswells competition prize june
 

Our competitions are easy to win, and with multiple ways to enter, it really is easy to increase your chances of a freebie! Simply fill in a few details for one entry, and follow us on Facebook/Twitter accounts for more entries! Refer other entrants using your personalised link to obtain yet more free entries. There really is nothing to lose.

Make sure to keep checking our FacebookTwitterInstagram & Google+ accounts for details on upcoming & current competitions.

What would you like to have as our next competition prize? Send us a message on any of our social media accounts with your suggestions!

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25th August 2017

Sally Retires After 21 Years at Glasswells

Sally Retires After 21 Years at Glasswells

Sally Blake, Catering Assistant in the Place to Eat Restaurant at Glasswells, hung up her pinny for the last time on Friday, after 21 happy years at the family-run home furnishings store in Bury St Edmunds to spend some more quality time at home with her husband and grandchildren.

Sally joined the team in 1996 as a part-time waitress and, as the restaurant has expanded, so has Sally’s role.  Assisting within all aspects of the catering business as required, from making sandwiches and hot food, to serving drinks cakes and even occasionally having to do the washing up, Sally has never been afraid to get stuck in.  Paul Glasswell, Managing Director explained “Flexibility is key when running a busy restaurant and Sally’s positive, can-do attitude has helped us out no end of times. Her friendly smile and cheerful disposition has brightened the day for both our customers and her colleagues, and she has played a key part in making our Place to Eat restaurant a popular and enjoyable place to visit.”

Sally is taking an early retirement and is looking forward to enjoying some more time at home with her husband, Mick, her family, friends and four very special grandchildren. Sally said “I will miss all of my friends at Glasswells very much and thank them all for my lovely gifts. I look forward to popping in for a coffee soon and being on the other side of the counter for a change!” Mick retires from British Sugar this week, after 40 years’ service, and the couple are looking forward to celebrating their 40th Wedding Anniversary next year with an Alaskan cruise.

Mr Glasswell added “Sally is part of our ‘20 Year Club’, currently made up of around 30 members of staff totalling over 850 years’ service, plus 20 retired colleagues. 20 years is a significant milestone in employment terms and we thank Sally for her long service and loyalty to Glasswells. Although we are obviously sad to see Sally leave, we wish her a very long, happy and healthy retirement with her husband, Mick.”

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9th August 2017

Glasswells Bury St Edmunds Refurbishment

Glasswells Bury St Edmunds Refurbishment

We are very excited to unveil our £1million refurbishment plans. Our massive stock clearance event continues to clear space for a complete refit of the flooring, roomsets, fixtures and fittings, which will give the store a bright and fresh new look and offer customers a new shopping experience within Bury St Edmunds.

The last major works were 15 years ago, when we built an extension to house an impressive atrium entrance, extensive homewares and bedroom departments and a purpose built carpet warehouse. We went on to open a new, modern store in Ipswich in 2008 and, whilst there has been some redecoration at Newmarket Road, our Managing Director Paul Glasswell felt it was time for a more significant change. He explained,

Glasswells has always strived to offer our customers the latest and most stylish furnishing options and it is essential that our environment provides visitors with the very best shopping experience. We are a forward thinking Company and I understand how important it is to move with the times and embrace change. Whilst the store will be given a fresh, new look our ethos of offering the widest choice, at the best value, with the highest customer service remains the same.”

The work has been planned and managed in-house by our Visual Merchandiser & Interior Designer, Sarah Norris; her experience of creating aspirational and attractive displays to enhance the customer journey, plus her passion for interior design made her the perfect candidate for the job. Sarah began work in October 2016, with a £150,000 22-seat extension to our very popular in-store Place to Eat Restaurant. A colour palette of cool greys and mix of natural materials were selected to give a modern and airy industrial feel; a scheme which will run across the rest of the project. 


At the start of June, Glasswells closed for five days to prepare for the biggest clearance sale of our seventy year history. A record number of customers attended the Preview Event and hundreds of displays were sold to make way for the contractors to start their work.

The first phase of the refurb works commenced in July, involving uplifting all of the old flooring in the first floor Bed and Bedroom departments. Over 100,000 square feet of bespoke flooring by Ege Carpets and Karndean luxury vinyl tiles will be installed over the next couple of months by Glasswells expert contract carpet fitters.

Craftsmen will be erecting new partition walls and decorating the rooms sets, ready for the beautiful new displays to be put in situ and the finishing touches applied. Some layout changes have been made to the walkways to open up display areas and give customers an easier route around the store. We will also be integrating more technology to offer tech-savvy shoppers a more interactive and informative experience.

Updating our furniture departments is only phase one of a massive program of work which will roll out and continue into next year, including the modernisation of the Reception and Paypoint areas, plus new fixtures and fittings within the flooring, soft furnishings and home accessories departments. 

 

Whilst all this work is going on it’s business as usual, with the restaurant and all departments open seven days a week. There are still bargains galore and prices have been slashed even further to clear the remaining ex-display furniture items, plus there are amazing one-off introductory offers on all new collections arriving throughout the month of August. 

Paul Glasswell added

The staff have been brilliant during what has been a fairly disruptive time. All of the furniture has been moved multiple times to accommodate the flooring fitters, which has been hard work for everyone involved. We’ve still got plenty of clearance furniture on show, new models are arriving every day, and we look forward to being able to give our customers the freshest, and ultimately the best, shopping experience in Suffolk.”

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7th August 2017

Bury & West Suffolk Tennis Tournament

Bury & West Suffolk Tennis Tournament

Tennis Tournament’s 90th Anniversary Celebrations

 
Last week Bury & West Suffolk Tennis Tournaments held a drinks reception to celebrate their 90th Anniversary.

Glasswells is the largest sponsor to the tournament and Susan Glasswell (Chair) described in her speech how, as a child, she remembers her parents providing hospitality to visiting players on the circuit.

The Lawn Tennis Association Competitions Department praised Susan her hard work and for nurturing her team of volunteers to produce a Tournament, which has won “Tournament of the Year for East of England” for 2016 & is highly commended in the National Awards.

Plenty of the Glasswells family were also on hand to offer their support and encouragement.

Well done to all who took part, and we will see you again next year!

Read more at: http://www.buryfreepress.co.uk/sport/more-sport/lta-serve-up-regional-award-to-celebrate-landmark-90th-event-1-8085911

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