Storage FAQ's
We haven't had items stored before, how does it work?
Can you pack the items for storage for me?
Do I need to deliver my items for storage or can you collect them for me?
We need to store some valuable furniture for a few months and we are worried about where they will be stored?
How much notice do I need to give you before I can have my items back?
Can I add to my storage items when necessary?
Are my items fully insured when being stored at your centre?
We haven't had items stored before, how does it work?
We store all sizeable goods in purpose built wooden containers. If you are also moving home the containers can be brought to your home on the day of your move and the items can be packed and loaded, in your presence. A full inventory is completed for each container for future reference by you and us. Once we have your items at the warehouse the containers are stacked and not moved again until you need them. Any furniture or delicate items will be stored and suitably wrapped on a pallet and placed in our purpose built racking, this especially applies to your upholstery, this would be stored on our special pallets to avoid any crushing or pressure marks. For smaller items you could utilise our U-Store storage solutions.
Can you pack the items for storage for me?
Yes, we have a team of experienced packers that will provide the best packaging for your items and utilise the space in the container to the full.
Do I need to deliver my items for storage or can you collect them for me?
If you would like to deliver the items you can, however we can easily collect them for you - this can include packing the items ready for storage for you.
We need to store some valuable furniture for a few months and we are worried about where they will be stored?
Our warehouse is purpose built to accommodate all kinds of items including precious and fragile goods. Your furniture will be kept clean, as it will be wrapped in suitable materials, and placed in our purpose built racking. Equally, the warehouse is temperature and moisture controlled so your furniture will be in a condensation and damp free environment. In addition, our team of professionals handle every item with extreme care and once your items are placed in storage, they remain in the same place until you need them next. So, we can assure you that your furniture will be in very safe hands.
How much notice do I need to give you before I can have my items back?
If you just give us a call and we will be able to get the container down for you to access, or, deliver the entire contents of the container back to you - just give us a couple of days’ notice if you can.
Can I add to my storage items when necessary?
As long as you have room on the pallet or storage container, you can add to this whenever there is a need. If you need further storage space, we can also provide this for you.
Are my items fully insured when being stored at your centre?
Yes, all your goods are covered under our insurance.
If you have any other questions you would like answered please call us on 01284 754294 or email storage@glasswells.co.uk
