Payment Options - FAQs

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What payment options do you offer?

We accept major debit and credit cards, such as Mastercard, Visa and Maestro but, we do not accept American Express. We also offer finance options with V12 Retail Finance Limited. For added security, we are unable to take payments over the phone for online orders.

What types of finance do you offer?

We currently offer 9.9% APR which requires no deposit and 12, 24, 36 or 48 monthly repayments. 

A minimum spend of £500 is required.

More information regarding our finance options can be found here.

Please note the delivery fee will be a separate charge and is not covered as part of the financing agreement.

How do I apply for finance?

To apply for finance you will need to:

  • spend at least £500
  • be at least 18 years of age
  • have been a UK resident for 3 years or more
  • be able to make repayments by Direct Debit
  • be in regular employment* (minimum 16 hours per week), including self-employment or in permanent residence with your partner who is in regular employment
    *If you are retired and receive a pension or are registered disabled and unable to work, V12 Retail Finance may ask for proof of sufficient income

When you are ready to checkout, in your shopping basket press 'Apply for finance' where you will be taken through steps to complete your order. 

Can I use my gift card online?

Unfortunately our gift cards cannot be spent online at the moment, but are redeemable in any of our stores or restaurants. More information on our gift cards can be found here.

When will my gift card expire?

Our gift cards are valid for a duration of 12 months from the date of purchase. 

Can't find what you're looking for? Contact us.