Careers

Bury St Edmunds

Furniture Sales Adviser | Full Time

Glasswells is the biggest home department store in East Anglia, with shops in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. We offer a wide range of quality home furnishings and flooring products to our customers across East Anglia.

We have an opening in our Bury St Edmunds store for an experienced and highly enthusiastic Sales Adviser to join our Furniture sales team.

The ideal candidate will be motivated to achieve sales targets and have:

• An impressive track record within a sales environment with the ability to maximise personal sales and meet individual targets.
• The ability to maximise in-store promotions.
• A flair for engaging with customers.
• The ability to offer advice and assistance to ensure the customer enjoys their entire Glasswells shopping experience.

Successful candidates will be responsible for:

• Greeting and assisting customers in store
• Answering and following up on instore, phone and website enquiries
• Preparing quotations
• Taking orders in person and over the phone
• Maximising add-on sales
• Using the company sales programme to process and progress orders. Full training will be given on our company systems and procedures.
• Maintaining showroom standards, keeping the department tidy and appealing

Benefits:

• Competitive salary plus sales-based commission scheme.
• Sales related weekly bonus.
• Monthly company bonus (after qualifying period).
• Company pension.
• Company discount scheme in our stores and restaurants.
• Free on-site parking.
• Staff training and development.
• Break rooms and free refreshments.
• Friendly and welcoming working environment.
• Paid holiday entitlement of 20 days plus bank holidays, entitlement increases with length of service.

Glasswells Ltd is an equal opportunities employer.

Ipswich

Kitchen Assistant | Part Time

We are looking for a part-time Kitchen Assistant to join our busy, fast-paced Place to Eat Restaurant at our Ipswich store. Duties will include preparing salads and fillings for dishes, plating food, and general cleaning of the kitchen. Experience is preferred but not essential, as full training will be provided. Candidates must demonstrate good timekeeping, a strong work ethic, and the ability to work well as part of a team.

Every other weekend: Saturday 11am–3.30pm and Sunday 11–3pm.

Glasswells Ltd is an equal opportunities employer.

Ipswich

Restaurant Supervisor | Full Time

Glasswells is the largest home department store in East Anglia, with locations in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. We offer a wide range of quality home furnishings and flooring products to our customers across the region.

Glasswells are looking for a full-time Restaurant Supervisor to join our busy Place to Eat Restaurant. We have an excellent reputation for high levels of customer service and home-cooked food prepared on the premises.

Key Responsibilities:

• Ensure consistency of high standards in presentation, food quality, and service.
• Supervise and support the team to maintain smooth day-to-day operations.
• Deliver outstanding customer service, dealing with enquiries promptly and efficiently.
• Maintain high standards of hygiene at all times.

Requirements:

• Supervisory experience in a catering environment.
• Ability to work weekends and some bank holidays
• Excellent interpersonal skills to build strong relationships with customers and colleagues.

Benefits:

• Company pension.
• Company discount scheme in our stores and restaurants.
• Free on-site parking.
• Staff training and development.
• Break rooms and free refreshments.
• Friendly and welcoming working environment.
• Paid holiday entitlement of 20 days plus bank holidays, entitlement increases with length of service.

Ipswich

Reception Manager | Full Time | 37.5 hours per week

Glasswells is the biggest home department store in East Anglia, with shops in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. We offer a wide range of quality home furnishings and flooring products to our customers across East Anglia.

We are looking for a confident and friendly person to manage our Reception team at our busy store in Ipswich.

This is a full-time position, working any five out of seven days per week as per the agreed rota (Monday to Saturday from 9.30am to 6.00pm and Sundays from 10.30am to 4.30pm). The position will require you to work alternate weekends and some bank holidays throughout the year. An enhanced rate will be paid for Sunday and bank holiday working.

Responsibilities include:

• Leading, managing and motivating a small reception team to provide an outstanding service to our customers.
• Dealing with customer enquiries in store, over the telephone, and online.
• Processing orders on our in-house computer system.
• Taking payments and handling cash.
• Arranging deliveries.
• General administrative duties.

A good level of IT Skills are required.

Benefits include:

• Competitive salary with an enhanced hourly rate for Sunday and Bank Holiday working.
• Monthly company bonus (after qualifying period).
• Company pension.
• Company discount scheme in our stores and restaurants.
• Free on-site parking.
• Staff training and development.
• Break rooms and free refreshments.
• Friendly and welcoming working environment.
• Paid holiday entitlement of 20 days plus bank holidays (pro-rata for part-time employees), holiday entitlement increases with length of service.