National Bed Federation Winners: Read All About It

“One of the UK’s (maybe even Europe’s) finest independent furniture retailers.”


Have you seen the November issue of the Furniture News, which features Glasswells?
Read about Glasswells latest achievement as National Bed Federation Winners and what that means for you.

Large NBF Retail Champion of the Year Category

The judge’s criteria, for this category, focused on customer service and the social responsibility Glasswells has, as well as staff development, sustainability and marketing strategies we use within the company.

“The retailer’s commitment to sustainability is a key focus, with various initiatives implemented in the past year: solar panels attached to the roof in its Haverhill branch” “electric vehicle charging points installed at the Bury St Edmunds store” “carrier bags used are manufactured from 100% recycled plastic and fully recyclable”

Here at Glasswells, we pride ourselves on our efficient, second-to-none service provided to all our customers, with our experts offering invaluable knowledge on all products, due to the frequent, in-depth training they receive.

“Staff development and job satisfaction were heavily promoted, with the belief that good training is key to achieving both.” “The company boasts a high number of long-serving employees, with many members of staff from the same families.”

Read the article

Outstanding Bed Store of the Year Category

Focusing on our inspirational displays in store, as well as staff product knowledge and signage, Glasswells provides a shopping experience like no other.

“The mystery shopper judging this category described an enjoyable experience, saying they would happily purchase a bed from this store and member of staff” “Everything was immaculate, and the wide aisles, layout and PoS material made browsing easy and informative.” “The staff were a pleasure to talk to, enthusiastic and knowledgeable, without being pushy.”

When it comes to beds, it is essential to try before you buy, as only you can tell whether the mattress will support you correctly. Our beautiful showrooms display over 100 beds and mattresses, which you can test to ensure you will have the best night’s sleep and our sleep experts are on hand every day to help you find the ideal bed and mattress for yourself.

From sustainability and customer service, to the invaluable knowledge from our sleep experts and the extensive, luxury and affordable choices of honest and trustworthy brands, make Glasswells your shopping destination. We offer flexible Finance options to help spread the cost of your essential investment.

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Read the article

21st November 2022

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