Cookie Policy

Cookies

We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page. Cookies cannot be used to identify you personally.

Below is a list of cookies that are used on this Website.

Ecommerce Cookies

Name: PHPSESSID
Typical content: randomly generated number
Expires: when user exits browser

Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year

Name: key
Typical content: randomly generated number to remember a registred user for their next visit
Expires: 4 weeks

Name: bkey
Typical content: randomly generated number to remember the basket for the customers next visit
Expires: 4 weeks

Name: style
Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year

Name: signup
Typical content: remembers if a user has already viewed and closed the mailing list popup
Expires: 3 months

Name: campaign
Typical content: used to track referrals from advertising campaigns
Expires: 1 month

Functional Cookies

Name: cw_conversation
Typical content: Retains chat session or conversation in Chaport or other live-chat tools.
Expires: 10 Months

Name: chaport-685bb19313518c67323c2e54
Typical content: Specific identifier for a live-chat window or user session in the Chaport system.
Expires: 10 Months

Analytics & Marketing Cookies

Name: _uetvid
Typical content: A Microsoft/Bing Ads tracking cookie for measuring user behavior and ad attribution.
Expires: 12 Months

Name: _hjSessionUser_3503625, _hjSessionUser_1125527
Typical content: Hotjar session cookies to identify or track returning visitors in heatmaps or session recordings.
Expires: 12 Months

Name: _gcl_au, _ga_V8EG0XDQ7E, _ga_0J6H2216B3
Typical content: Used by Google Analytics to differentiate users, track sessions, and measure site usage.
Expires: 12 Months

Name: _ga_1G24J5WFMS
Typical content: Used by Google Analytics to differentiate users, track sessions, and measure site usage.
Expires: 18 Months

Name: _ga
Typical content: Used by Google Analytics to differentiate users, track sessions, and measure site usage.
Expires: 3 Months

Name: _UR, _RwBf, _HPVN, SRCHUSR
Typical content: Used by Microsoft Bing search personalisation and tracking when users navigate through searches.
Expires: 9 Months

Name: SRCHHPGUSR
Typical content: Used by Microsoft Bing search personalisation and tracking when users navigate through searches.
Expires: 12 Months

Name: USRLOC, SRCHUID, SRCHD
Typical content: Used by Microsoft Bing search personalisation and tracking when users navigate through searches.
Expires: 6 Months

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmv
Typical content: randomly generated number
Expires: 2 years

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

Name: _fbp, _fbc
Typical content: Facebook (Meta) Pixel cookies used for ad targeting, user identification, and conversion tracking.
Expires: 3 Months

Name: MUID
Typical content: Microsoft tracking identifiers (e.g. for logged-in users in services like Bing or LinkedIn).
Expires: 12 Months

Name: MSPTC
Typical content: Microsoft tracking identifiers (e.g. for logged-in users in services like Bing or LinkedIn).
Expires: 9 Months

Name: BFBUSR, BCP
Typical content: Used by Facebook/Meta’s Business tools for ad measurement.
Expires: 9 Months

Name: BFBFB, BFB
Typical content: Used by Facebook/Meta’s Business tools for ad measurement.
Expires: 6 Months

For further details on the cookies set by Google Analytics, see the link below.

Cookies set by Google Analytics

Add-This Cookie

Name: _atuvc
Typical content: numeric content (e.g. 8|21) that helps you share content through social networks
Expires: 2 years

Social networking websites

Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.

Read the Facebook privacy policy

More about Cookies

For more information about how to manage your cookies, visit aboutcookies.org.

Your Choices & Opt-Out Options

You have the right to withdraw or change your consent at any time. You can:

Change your cookie preferences by visiting “Manage Cookies” Settings
Manage Google’s use of cookies and identifiers at Google Ads Settings
Opt out of third-party vendors’ use of cookies via the Network Advertising Initiative opt-out page
Control device identifier usage through your device settings
Set your browser to block cookies. Please check your browser for instructions on how to do this.

If you opt out, you will still see advertisements, but they may be less relevant to you. Opting out will not affect your ability to use our website or shop with us.

For more details on how we handle your data, see our Privacy Policy.