Visit Santa at Glasswells this Christmas!
Step into Santa’s Enchanted Grotto and experience the magic of Christmas like never before, children can share their festive wishes with Santa himself and receive a special present straight from his sack. Cheerful elves will be on hand to spread holiday joy and to assist Santa. Don’t miss this unforgettable family adventure, filled with twinkling lights, laughter, and Christmas cheer.
Book your visit at Glasswells, Ipswich on Saturday 5th December or Bury St Edmunds on Sunday 6th December to make sure your little ones leave with smiles and memories to treasure forever.
Saturday 5th December 2026
Ipswich
Sunday 6th December 2026
Bury St Edmunds
£12.50 per child
Tickets are strictly limited and need to be pre booked.
The time your child can expect to be in the grotto will be approximately 5 minutes where they will have a chat with Santa and receive a gift. Each child must be accompanied by at least one adult, with no more than five grotto visitors in one group. To ensure a seamless visit to the festive grotto , kindly arrive 5 minutes before your designated booking slot. The ticket is non-refundable and not to be resold for profit.
Festive face painting will also be available
Small Item Delivery
Standard size parcels weighing less than 15kg cost £5.95 for delivery to most mainland UK destinations (excluding Scottish Highlands and outlying areas where a carrier charge is £14.95).
Furniture & Larger Items
Delivery of furniture and larger items is carried out by Glasswells or one of its trusted suppliers and items will be put into your room of choice. Standard local* delivery from £35 to room of choice. Premium delivery to room of choice and removal of packaging from £55, exact price will be calculated at checkout – click here for more information.
*Local delivery postcode areas - IP, NR,CO, CB
Delivery of Multiple Items
We will deliver all your items together once they are in stock. If you need items that are in stock before your whole order is complete, additional delivery charges will apply. Please contact us for details.
Returns
If you notify us in writing of your wish to return an item within 14 working days of receiving it, we’ll refund you for both the purchase price and the original delivery charge; however, you are responsible for the cost of returning the item back to us. Items should be returned in their original packaging and in a fully resaleable condition.
You are unable to return any special order/custom made furniture items.
If the item is faulty you must notify us in writing and return the item within 30 days. The item must be returned for a full refund to be given.
If the goods are damaged please contact us as soon as possible after delivery. We require pictures of the item and the packaging before a refund or replacement item can be arranged.
Delivery & Returns Policy
For full information on delivery and returns: Please refer to our Delivery and Returns Policy
