GLASSWELLS CORONAVIRUS (COVID-19) UPDATE

The most recent government measures mean that the Glasswells home furnishing stores in Bury St Edmunds, Ipswich, Haverhill, Saffron Walden and Sudbury will be temporarily closed to the general public until further notice.

Although closed for shopping, our stores and warehouse will be open for a limited time each day for you to collect your goods, with prior arrangement.

Please see the Covid-19 page on our website and social media channels for updates.

Click & Collect

You can now order selected products on our website and click and collect them from either our Bury St Edmunds, Ipswich store, or from our warehouse.

How It Works

Choose your location

Select which location you would like to collect from. Your order will be ready for collection the next day after 12pm. If you would like it sooner, please contact us. (For address and contact details see below)

We’ll email you

We’ll send you an email confirmation of your order. Please keep this and bring it with you when you pick up your items.

Collect from store or warehouse

Come into store or our warehouse to collect your order, bringing your order confirmation and ID. We will keep your order for 7 calendar days. If the order is not collected within the 7 days, we will assume it is unwanted, cancel the order and issue a refund to your original payment card.

What do I need to bring?

Please supply your order (or order number), together with a suitable form of ID (e.g. driving licence, passport or pass card). For security reasons if you are unable to collect the parcel, the person collecting will need to supply a copy of the order & provide identification.

Where do I go?

When you get to your chosen store, please make your way to a pay point. If unsure, please head to reception and they will direct you. If collecting from our warehouse, please report to front desk at reception.