Christmas Delivery
Orders for items that are in stock (excluding furniture items) are guaranteed delivery before Christmas if the order is placed on or before Saturday 20th December by midnight. Orders received after this date will be dispatched in the first week of January 2026. For items and furniture that are not in stock or special order items, the displayed availability lead times apply.
Small Item Delivery
Standard size parcels weighing less than 15kg cost £5.95 for delivery to most mainland UK destinations (excluding Scottish Highlands and outlying areas where a carrier charge is £14.95).
Furniture & Larger Items
Delivery of furniture and larger items is carried out by Glasswells or one of its trusted suppliers and items will be put into your room of choice. Standard local* delivery from £35 to room of choice. Premium delivery to room of choice and removal of packaging from £55, exact price will be calculated at checkout – click here for more information.
*Local delivery postcode areas - IP, NR,CO, CB
Delivery of Multiple Items
We will deliver all your items together once they are in stock. If you need items that are in stock before your whole order is complete, additional delivery charges will apply. Please contact us for details.
Returns
If you notify us in writing of your wish to return an item within 14 working days of receiving it, we’ll refund you for both the purchase price and the original delivery charge; however, you are responsible for the cost of returning the item back to us. Items should be returned in their original packaging and in a fully resaleable condition.
You are unable to return any special order/custom made furniture items.
If the item is faulty you must notify us in writing and return the item within 30 days. The item must be returned for a full refund to be given.
Delivery & Returns Policy
For full information on delivery and returns: Please refer to our Delivery and Returns Policy
